Frequently Asked Questions
We have compiled a list of frequently asked questions (faq's) which may be helpful to you before ordering. There are a variety of questions when ordering contact lenses online which we have grouped into the sections below to help you find what you are looking for quicker.
Your questions have been answered by qualified Opticians but if you have a question which isn't covered here, please do not hesitate to contact us by calling 0117 3305801 or emailing sales@mycontactlenses.co.uk.
Contact Lens Prescription >>
Questions and information relating to the details of your prescription, why it is needed to complete an order for contact lenses online and our use with your prescription details.
Buying Contact Lenses >>
Common queries when buying contact lenses online such as "I have never worn contact lenses before, can I order them from you?" and "Can I order own branded contact lenses like I buy from the high street?"
General Usage of myContactLenses.co.uk >>
We wouldn't blame you for asking simple questions if you've never bought from us before so we've put together a list of our most frequently asked questions related to general usage.